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Reservation Policy at Nirvana Beach Villages

To ensure your rights and help the booking and check-in process take place quickly and conveniently, Nirvana Beach Villages would like to send you detailed information about the booking policy as follows:

17/04/2025 33 view
Home Booking Policy

1. Booking Information

You can book a room through the following methods:
 
Hotline: 0966 48 8148 - 0976 572 472
 
Email: villagesbeach@nirvanatourismresort.com
 
Fanpage or official website
 
Directly at the reception desk
 
Information required when booking:
 
Name of the person booking
 
Contact phone number
 
Check-in date - check-out date
 
Room type or tent type
 
Number of guests
 
Special notes (if any)
 

2. Payment Policy

Payment method:
 
Pay at the counter upon check-in
 
Bank transfer to hold the reservation in advance for peak days
 
Deposit policy:
 
Minimum deposit of 30% of the total cost
 
The order is confirmed when the deposit is completed
 
The remaining amount is paid upon check-in

3. Cancellation & Refund Policy

Cancellation Time Before Check-in Date Policy
7 days before 100% refund deposit
3–6 days in advance 50% deposit refund
Less than 3 days No deposit refund
No-show 100% of total fee
Note: Cancellations must be notified by phone or email and confirmed by Nirvana.

4. Check-in & Check-out Time

Check-in: From 14:00
 
Check-out: Before 12:00 noon the next day
 
Late check-out surcharge:
 
Time Surcharge Level
12:00 – 15:00 30%/night
15:00 – 18:00 50%/night
After 18:00 Charged as 1 new night

5. Children Policy & Surcharge

Children < 6 years old: Free (sleeping with adults, maximum 1 child/room)
 
Children 6 – under 11 years old: Surcharge 100,000 VND/child/night
 
Children ≥ 11 years old: Charged as adults
 
Note: Please comply with the maximum number of rooms/tent as prescribed.

6. Notes When Staying

Do not bring pets
 
Do not use loud speakers that make noise
 
Do not light a fire/BBQ without permission
 
Keep the resort clean and have common property

7. Contact Information

Nirvana Beach Villages
 
📍 Address: 102 Xuan Thuy, Mui Ne Ward, Phan Thiet City, Binh Thuan
📞 Hotline: 0966 48 8148 - 0976 572 472
📩 Email: villagesbeach@nirvanatourismresort.com
 
Nirvana Beach Villages – A gentle, relaxing vacation amidst nature and the ocean.